FAQs

What is HelloFlo?
HelloFlo is an e-commerce company focused on providing products, content and services for women and girls through every life stage. Originally launched as a subscriptions service, the company has broadened its scope to provide one-of-a-kind care packages that support women and girls through transitional moments.

Is shipping included?
Standard shipping is included in the continental US.

Is the box discreet?
The packaging is featured on our home page. We think it’s appropriate to have sent wherever you are.

What brands do you carry?
We offer U by Kotex and Poise brand products.

When will my credit card be charged?
Your first charge will be when we put a shipment in the mail to you.

Can I send this as a gift?
Of course. Just make sure the shipping address goes to your designated recipient.

Where do you ship?
Currently we are available in the US excluding Puerto Rico, Hawaii & Alaska.